Quick Support Stats
Phone
Details: 09 5105768 — 7 days a week
Store Locations
Details: 6 branches — all Mon–Sun 9AM–9PM
Ticket Response
Details: Within 1 business day
Self-Service KB
Details: support.winstores.com/hc
Browse by Topic
🛒 Orders & Tracking
How to place, track, modify or cancel your order. Order confirmations, processing times, and status updates.
🚚 Delivery & Shipping
Delivery areas, timeframes, fees, and tracking across Yangon, Mandalay, Mawlamyine, Nay Pyi Taw, and other regions.
↩️ Returns & Refunds
14-day return window, eligibility conditions, how to initiate a return, and refund processing timelines.
💳 Payment Methods
KBZPay, Wave Money, AYAPay, bank transfer, Cash on Delivery, and in-store cash — step-by-step guides.
🏪 In-Store Pickup & Locations
How to visit and shop at any of our 6 Win Store branches across Myanmar.
👤 Account & Orders
Account setup, order history, profile updates, and password recovery.
Contact Us
📞 Phone
Details: 09 5105768 — Mon–Sun, 9AM–9PM
🎫 Submit a Ticket
Details: support.winstores.com — response within 1 business day
Details: Win Store Myanmar — general inquiries
🏪 In Person
Details: Visit any Win Store branch — staff available 7 days a week
Can't find what you're looking for? Submit a support ticket at support.winstores.com and our team will respond within 1 business day.
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